Privacy Policy for A Castle Coverage LLC 

Effective Date: 01/01/2025

 This Privacy Policy describes A Castle Coverage’s policies and procedures on the collection, use, and disclosure of your information when you use our services. It also informs you about your privacy rights and how the law protects you.

We use your personal data to provide and improve our services. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Data Collection

We collect the following personal information when you sign up for SMS updates, request a service, or contact us:

• Name
• Email address
• Mailing address
• Mobile phone number

This information is collected via our website contact form, email, service agreements, or third-party reservation systems.

Data Usage

Your personal information is used solely for:

• Sending service updates, appointment reminders, or notifications related to our products and services.
• Providing customer support and responding to inquiries.

Data Security

We take the security of your personal data seriously and implement secure storage measures to prevent unauthorized access, use, or disclosure.

Data Retention

We retain your information as long as you are subscribed to our SMS service or actively using our services. You may request deletion of your information at any time.

Message and Data Rates

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

Messages are recurring, and message frequency varies based on service updates and notifications.

Contact Us

For assistance or inquiries regarding this Privacy Policy, you may contact us at:

📞 Phone: (972) 597-4227

📧 Email: info@acastlecoverage.com

🌐 Website: www.acastlecoverage.com

Opt-Out Policy

You can opt out of our SMS list at any time by:

• Replying STOP or CANCEL to any text message
• Emailing us at info@acastlecoverage.com
• Calling us at (972) 597-4227

After unsubscribing, you will receive a final SMS confirming your opt-out, and we will remove your number from our list within 24 hours.

For additional assistance, you can text HELP, and we will provide our contact information for support.

Non-Sharing Clause

We do not sell, rent, or share your personal data, including mobile numbers, with third parties for marketing purposes. A Castle Coverage is committed to protecting your privacy and ensuring your information is used only for the intended purposes outlined in this policy.